Privacy Policy wasweshoz1 — Our Commitment to Protecting Your Personal Data

1 Introduction

Wasweshoz1 ("we", "Platform", or "wasweshoz1.pro") is committed to protecting the privacy of every individual who uses our services. This Privacy Policy explains in detail how we collect, process, store, and protect your personal information when you browse our website, register as a member, or use any of the features and services we provide.

As a platform operating in Malaysia, wasweshoz1 fully complies with the Personal Data Protection Act 2010 (PDPA) and all related subsidiary regulations. We believe that data protection is not merely a legal obligation, but the foundation of trust we build with every member.

This policy covers all your interactions with wasweshoz1, including use of the website, mobile app, customer support services, and any other communication between you and our platform. We encourage you to read this document in full and to contact us if you have any questions.

2 Data We Collect

Wasweshoz1 collects two main categories of information: information you provide directly, and information collected automatically during your use of the platform.

Information you provide directly:

• Full name as stated in your official identification document;
• Date of birth and identity card or passport number for age verification and KYC purposes;
• Active email address and mobile phone number;
• Current residential address including postcode and state;
• Bank account or e-wallet details for deposit and withdrawal purposes;
• Supporting documents submitted during the KYC verification process.

Information collected automatically:

3 How We Use Your Data

Every piece of data collected by wasweshoz1 is used for legitimate, pre-defined purposes. We do not process data outside the scope described below without obtaining additional consent from you:

• Account management: Creating, maintaining, and securing your member account;
• Transaction processing: Processing deposits, withdrawals, and all financial transactions accurately and securely;
• Identity verification: Conducting KYC processes to comply with anti-money laundering (AML) requirements;
• Customer support: Responding to inquiries, resolving complaints, and providing technical support;
• Platform security: Detecting and preventing fraud, unauthorized access, and suspicious activity;
• Service improvement: Analyzing usage patterns to improve platform functionality and experience;
• Marketing communications: Sending promotional information, bonuses, and exclusive offers — only to members who have consented to receive them.

4 Data Sharing with Third Parties

Wasweshoz1 does not sell or transfer members' personal data to third parties for commercial purposes. However, in the course of operating the platform, we share data with the following categories of third parties within the limited scope required:

• Payment service provider: Financial institutions and e-wallet providers that process your deposit and withdrawal transactions — only data necessary for transaction processing is shared;
• Technology service provider: Companies supporting the wasweshoz1 technical infrastructure, such as cloud and cybersecurity services, subject to strict confidentiality agreements;
• Regulatory bodies and law enforcement authorities: Data is disclosed only when required by law or a valid court order;
• KYC service provider: A third-party identity verification platform used to securely verify member documents and identities.

All third parties working with wasweshoz1 are required to sign data processing agreements obligating them to protect member information to a standard no less stringent than our own. We conduct regular reviews of these third parties to ensure ongoing compliance.

5 Cookies & Tracking Technology

Wasweshoz1 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. We use several categories of cookies for different purposes:

• Essential Cookies: Required for core platform functions such as login, session management, and security. These cookies cannot be disabled without affecting platform usability;
• Preference Cookies: Saving your settings and preferences such as language, time zone, and display layout to deliver a more personalized experience;
• Analytics Cookies: Helping us understand how members interact with the platform, which pages are most frequently visited, and where improvements are needed;
• Performance Cookies: Used to monitor platform speed and performance to ensure a smooth and responsive user experience.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some platform features. For more information on managing cookies in your browser, refer to the help section of the browser you are using.

6 Data Security

Wasweshoz1 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or disclosure. The measures we employ include:

• Data encryption in transit using 256-bit TLS/SSL protocols for all communications between the platform and users;
• Data encryption at rest for all sensitive records including financial information and identification documents;
• Role-based access control (RBAC) ensuring only authorized personnel can access specific data;
• Two-factor authentication (2FA) for access to internal systems containing member data;
• Continuous 24/7 security monitoring and intrusion detection systems;
• Regular penetration testing by independent cybersecurity experts;
• Established incident response procedures for rapid action in the event of any data breach.

7 Data Retention Period

Wasweshoz1 retains members' personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by applicable law. Retention periods vary by data type:

• Active account data: Retained for as long as your account remains active with wasweshoz1;
• Financial transaction records: Retained for seven (7) years from the transaction date to meet financial and legal compliance requirements;
• KYC Documents: Retained for five (5) years after account closure or the date of the last transaction, whichever is later;
• Support communication logs: Retained for three (3) years for reference and service quality improvement;
• Analytics and usage data: Retained for two (2) years in aggregated and anonymised form.

Once the designated retention period has lapsed, data will be securely deleted using industry-standard data disposal procedures. In cases where immediate deletion is not technically feasible, the data will be isolated and protected until deletion can be carried out.

8 Your Privacy Rights

Under the Personal Data Protection Act 2010 and wasweshoz1's internal policies, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team and state your request clearly:

• Right to Access: You have the right to know what personal data we hold and to request a copy in a readable format;
• Right to Rectification: You have the right to request correction of any data that is inaccurate, incomplete, or outdated;
• Right to Erasure: You have the right to request deletion of your personal data when it is no longer needed, provided no legal obligation prevents such deletion;
• Right to Data Portability: You have the right to receive your data in a structured, machine-readable format;
• Right to Object: You have the right to object to the processing of your data for direct marketing purposes at any time;
• Right to Restriction of Processing: You have the right to request a temporary restriction on the processing of your data in certain circumstances.

Wasweshoz1 will respond to every privacy rights request within thirty (30) calendar days from the date of receipt. For complex requests, we may require additional time and will notify you of the extended timeframe needed.

9 Links to Third-Party Websites

The wasweshoz1 platform may contain links to websites or services operated by third parties. These links are provided solely for your convenience and do not imply any endorsement or approval by wasweshoz1 of the content, privacy policies, or practices of those websites.

Wasweshoz1 is not responsible for the content, privacy policies, or security practices of any third-party websites. We encourage you to read the Privacy Policy of every website you visit, particularly before providing any personal information to them.

10 Changes to the Privacy Policy

Wasweshoz1 reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our data handling practices, legal requirements, or new platform features. All changes will take effect as soon as the updated version is published on our website.

For significant amendments that affect how we process your personal data, we will provide appropriate notice via:

• In-platform notifications when you log in;
• Email to the address registered to your account;
• A prominent notice on the wasweshoz1 homepage before any amendments take effect.

The "Updated" date at the top of this document reflects the date of the last revision. Continued use of the platform after an amendment takes effect constitutes acceptance of the updated Privacy Policy. If you do not agree with the changes, please stop using the platform and close your account.

11 Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact the wasweshoz1 Data Protection Officer (DPO) through the following channels:

• Privacy Email: [email protected] — for specific inquiries related to personal data and the exercise of privacy rights;
• Live Chat 24/7: Available directly within the wasweshoz1 platform for instant inquiries;
• General Support: [email protected] — for all other inquiries related to your account or our services;
• FAQ Page: Visit FAQ page us for answers to frequently asked questions about privacy and data security.

We take every privacy complaint seriously and are committed to resolving them within a reasonable timeframe. If you are not satisfied with our response, you have the right to file a complaint with the Malaysia Department of Personal Data Protection or the relevant regulatory authority.